“Following our global expansion plan and scaling up our core products is the most efficient way of achieving rapid growth at this time,” said Per Hellberg, CEO.
As one of its core features, besides being a traditional lead-gen website, Catena Media’s askgamblers.com site provides a platform to help players speak out and shed light on any wrongdoings and questionable procedures. The objective is to guard and support players and partners by encouraging casino brands to act responsibly and professionally. The main incentive in gambling, apart from excitement, is money – and the most common issues are payments, followed by bonuses and account handling. So far, Catena Media’s Casino Complaint Service has resolved more than 10,000 complaints. In monetary terms this was worth €28 million to players.
“We have a team that never stops pushing to become better. We have always striven to innovate in our industry and this is a great first step and will continue to make AskGamblers available in additional countries,” said Nikola Teofilic, MD Catena Media Serbia.
AskGamblers won the Best Casino Website at the iGB Awards in 2019. This was the 6th time AskGamblers was honored with this prestigious award. The AskGamblers team comprises 60 people, primarily based in Serbia, with skills and expertise in SEO, content and technology. The team’s strength lies in the passion for what the service accomplishes for players and is fueled by creativeness, innovation and a high-performance culture.